CONTINUOUS IMPROVEMENT
In the two previous installments, I shared two of the three catalysts I use as focal points in my interactions with teams and organizations. To conclude, I’ll share the third one, and it’s likely the one that brings the most lasting and impactful change: Continuous improvement.
Continuous Improvement
Continuous improvement through ongoing learning is the catalyst where I challenge the team to take charge of their future by setting key milestones they want to achieve together. Retrospectives have proven to be an ideal space for a rigorous brainstorming session.
This way, we can identify learning opportunities like cross-training, where each team member shares their knowledge with others. This practice helps level the technical knowledge within the team and takes it to the next level.
Through this effort, empathy within the system increases as team members support each other. One way to enhance this catalyst is to let the team self-organize and design their own learning activities, challenging each other to sustain the change.
Interestingly, of the three, this catalyst presents the greatest challenge when it comes to identifying metrics. After working with several teams and facilitating multiple workshops on the topic, we’ve identified the following metrics:
- Skills matrix
- Agility maturity level
- Code quality
- Product quality
- Completed improvement tasks
- Employee turnover
Conclusion
By focusing on these three catalysts, sustainable change in the company culture can be achieved. This can manifest in increased customer value delivery and greater alignment of individual goals with company objectives. Most importantly, it leads to more fulfilled individuals, creating highly motivated people with ambitious goals for their professional growth.
Thank you very much for taking the time to read this far. I invite you to share what your catalysts are and what changes you’ve noticed in your teams.
See you…
Agile506 